Anti-Human Trafficking & Content Compliance Policy

1. Policy Statement

NYXOS HOLDINGS LTD, operating Lovadora, has a zero-tolerance policy for all forms of human trafficking, slavery, and forced labor. We are committed to eradicating the depiction of non-consensual sexual content, child sexual abuse material (CSAM), and any content that promotes or facilitates human trafficking or physical abuse on our platform. We strictly prohibit the use of our services for any illegal activities and demand full compliance from all users, employees, and partners with all applicable laws and card network rules.

2. Prohibited Activities

Any activity related to human trafficking, non-consensual content, or child exploitation is strictly forbidden on our platform. Prohibited activities include, but are not limited to:

• Engaging in, facilitating, or condoning any form of human trafficking or modern slavery.
• Using forced labor or child labor in any aspect of our operations or supply chain.
• Uploading, sharing, or distributing content that depicts non-consensual sexual acts, sexual violence, or physical abuse.
• Uploading, sharing, or distributing child sexual abuse material (CSAM).
• Using our website to advertise, solicit, or provide services that facilitate commercial sex acts involving force, fraud, coercion, or a minor.
• Marketing content in a way that suggests illegal activities, such as child exploitation or non-consensual acts.

3. Content and Identity Verification Requirements

We maintain stringent procedures to ensure all content on our platform is legal, consensual, and compliant with card brand standards.

• Age and identity verification: where any individual is depicted in content published on the platform, we verify their identity and legal age and obtain clear, unambiguous, documented written consent before publication. This documentation is retained and available for review by our acquirer or the card networks upon request.
• Pre-screening and monitoring: all platform content is pre-screened and reviewed before publication to ensure compliance. User-submitted material is screened, subject to human review, and removed immediately if non-compliant.
• Record keeping: we maintain records of verification and consent documentation and of all flagged content, complaints, and actions taken, for the minimum periods mandated by card network rules.

4. Reporting and Takedown Procedures

We provide clear and accessible mechanisms for reporting potentially illegal or non-compliant content.

• Complaint process: content that may be illegal or that violates our standards can be reported in-app, via our Complaints & Takedown page, or by e-mail to complaints@lovadora.com. You may also contact the National Human Trafficking Hotline (details below).
• Prompt action: reported complaints are reviewed and resolved within five (5) business days. If content is found to be non-compliant or illegal, it is removed immediately.
• Appeals process: individuals depicted in content may appeal the removal of content or report content where consent is disputed, by e-mailing complaints@lovadora.com. Disagreements over consent may be resolved by a neutral third party at our expense.

5. Consequences of Violation

Any employee, partner, or user found to be in violation of this policy will face immediate and decisive action, including:

• Immediate removal of all associated content.
• Permanent suspension or termination of their account, employment, or contract.
• Reporting of the violation to relevant law enforcement authorities and our financial partners/acquirers.

6. Resources and External Information

If you or someone you know is a victim of human trafficking, please seek help.

• National Human Trafficking Hotline (US): call 1-888-373-7888, text “HELP” or “INFO” to 233733, or visit the National Human Trafficking Hotline website.
• Homeland Security Investigations (HSI): report suspected criminal activity via the HSI Tip Form.
• National Center for Missing & Exploited Children (NCMEC): call 1-800-THE-LOST (1-800-843-5678) or use the CyberTipline.
• UK: Modern Slavery & Exploitation Helpline — 08000 121 700.